Ordered an inflatable sofa bed from Amazon. MyYodel will not give you any clue about when delivery will be so you have to stay in all day. I stayed in until 1 pm on the Friday and had to go out. Delivery attempted and card left. Card stated that for residential addresses would re-deliver next day - Monday to Saturday. Stayed in all day Saturday, no delivery. Telephone help line not available on weekends. I went online and ordered re-delivery on first available date it allowed me - Tuesday. They re-delivered on Monday, and only by sheer luck I was there. Telephone helpline woman deeply unpleasant with attitude. Avoid like the plague. SHe probably has to endure countless angry customers. Recommend [External Reference] - excellent.
June 2013: 12 year old Smeg dishwasher & Smeg oven needed repair. 2 repair men turned up not having brought with them over shoes, so I provided them with some I happened to have. Not a good start. Dishwasher - "can't help you there mate, it's too old, spare parts no longer available". Smeg Oven - needed to order spare part: materials + labour £590 + VAT.
From phone conversations and emails they knew the models of the appliances in question, and any half competent repair company (which specializes in Smeg) would have known that repairs were a long shot. They should have told me this. In fact, as they were leaving one of them said "piece of advice mate: appliances that old, not worth calling us in". Well, thanks for letting me know at this point after taking £102 off me and achieving nothing.
Not recommended, and also puts Smeg appliances into a very bad light as these guys seem to be the main company Smeg uses in London.
Bought around 12 stainless steel rads for London flat and flat abroad. Had a lot of problems with the brushed stainless steel valves - different plumbers, same problems. Had to buy 2 new sets of valves. Tried to get refund but they were not interested. Particularly uninterested was Alan - who never returned dozens of calls and emails. Rads themselves looked great, but after sales service appalling.
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