Denise Geminiani´s profile
Reviews (2)
Divorce-Online
Good company all in all...
I purchased the cheapest service, in which they only wrote the documents for me!!! It was a very good job indeed, and all I had to do was fill out the court case number and court name... Then I filed the petition myself.
The only downside is that the documents took FOREVER to open and weren't easy to do so, but the service all in all was pretty good!!!! I'd recommend!!!!
Virginmedia
Modern day thieves...
We, by a stupid mistake, renewed our contract with Virgin in April this year...circumstances changed and we had to move out of the flat and they do not provide the same services in the area we moved to. I contacted them to ask to cancel and was told that I had to pay a fee of £180.00 as I still had 6 months of my contract to go. The lady on the phone kept mentioning Terms and Conditions and blablabla...she said I could go on to have a much much much slower internet service and phone line for £26.00 a month or pay the fee. I said no and she agreed to stop my contract 10 days later. I then went to check Terms and Conditions and saw that they require a 30 day notice for the services to be terminated...she never mentioned that to me, what made me wonder whether they had breached the contract even before me. I wrote a letter on the very same day and sent registered. I asked them to reply within 14 days (instructed by Citizens Advice Bureau) and called them today to chase it up. I was told that the letter hasn't arrived yet, to which I had prove it had, and she then said it could take 28 days for it to be uploaded to the system. I mentioned the fact that they breached the contract first by terminating it before the 30 days and she said that was for my protection, because the future tenants could move in and watch movies and I was going to be billed for them...crap...how would that matter to them in the first place?! Also, without my box, I don't see how they could do that...anyway, she then said that they didn't breach the contract and I did, so I had to pay the fees and that was it. I said I'll go back to Citizens Advice Bureau and check this properly, because as far as I'm concerned they are a bunch of thieves. TWO days after I called they were already sending letters to the 'new tenants' at the address where I was still living!!!! Be aware of Virgin, their Terms and Conditions are only there to suit them...bad service too, the only reason why I had it was because we weren't allowed to have a dish in the building...
Denise Geminiani´s profile
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