Bobbie Kelly´s profile

Reviews (1)


My order fell in a Black Hole!

My credit card has been billed $1400+ but the promised delivery date passed two days ago and the web site tracking system says
"no order found." How worried should I be?

jimorlin found this review useful

12 October 2012

Reply from

Thank you for your purchase and review. We see that you placed your cluster mailbox order on 10.3.12. Our site indicates that customized engraving takes 2-3 weeks for processing and because your order requested engraving the lead time was accurate. However, I show that your order shipped 10.10.12, which is 1 week ahead of schedule. The estimated delivery date is 10.15.12 and we have sent you your tracking.

Would you please consider revising your review based on these updates?

Thank you again for your purchase and patience.

Bobbie Kelly´s profile

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Bobbie Kelly
North Wildwood, United States