Tailor4Less

Didn't deliver on time - didn't respond to e-mails

Website advised deliver date, suit didn't arrive on that date.

Takes numerous e-mails to actually get a response from them.

Waistcoat was too small.

Sent two e-mails saying waistcoat too small - they replied asking what the problem was?

Sent an e-mail asking them to honour their perfect fit, no response. Eventually please raise a support case on our portal. I replied away from web for a few days can you not raise a support ticket for me - answer was a no.

10 days after I originally raised a complaint that the waistcoat was too small I am still waiting for them to agree / advise how they are going to rectify it.

Wouldn't use them again.

294582012

15 October 2012

Reply from Tailor4Less

Dear Bill, we apologize for any inconvenience caused. We need your order number, so we can contact you. Remember that our Customer Service department always takes between 24-48 hours to answer.

Bets regards