The prices are certainly competitive, especially when the order is high enough to qualify for free delivery.
The problem is with the customer service - the initial delivery taking nearly two weeks. This would have been just about acceptible if all the items sent were correct, but one was wrong. Now I would have expected this to be rectified as a matter of urgency but this was not the case. I had to return the incorrect item and only after receiving that did they look at the complaint. It took over a further two weeks to finally receive the correct item. Part of the problem is also caused by them sending emails to say the item has been despathched but then taking over a week to be delivered!
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