I am absolutly discusted with this company.Please read
Whilst others have had an ok experience, so did i untill now.I ordered 2 items in january 2013 had them sent to petrol station as free of charge.Decided i didn't want them so never collected them.You have to sign if collected.I had 3 emails and the 3rd is a final reminder.Now we are in middle of march and still no credit.I have emailed 15 times and phoned about 5 and they are refusing to credit me as no proof.I have had to get my mum involved to speak on my behalf as being 3 months pregnant following a miscarrage which they are aware of I am very stressed and feeling quite poorly and drained with all this going on.They are refusing to credit me my £90pounds because somewhere along the lines "yodel" and the garage have misplaced it somewhere? I have got onto citizen advice bureau and waiting to hear back.I also had another problem with there courier "yodel" i ordered items 2 days before my holiday which they dropped of again at petrol staion and the day before i was to go to cyprus the courier decided to take them back so when i went to collect them they was not there leaving me no time to get any new close from any shops before i went so had to wear old clothes that was abit to small.PLEASE PLEASE PLEASE DO NOT SHOP WITH THESE, THEY MAY BE OK ONE MINITE BUT IF ANYTHING HAPPENS YOU WILL BE FIGHTING UNTILL THE DEATH OF YOU, THEY DO NOT AND WILL NOT HELP AND THEY ARE LIARS.They said they are crediting my account as i spoke on the phone and they have not, it was ust to get me off the phone, also they have lied on other circumstances aswell.Please save your money and time they are as usual.I have had good service from them but as soon as something goes missing or faulty you will be fighting a loosing battle..fingers crossed c.advice can help cuz i am gonna take these to court if i have to.
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