Donna´s profile

Reviews (3)


Fast delivery. Excellent service :-)

Fast and easy. Paid with PayPal and got my item within 2 days.

Ellis Brigham Mountain Sports

Not impressed!

£6 for postage for a small item and not even next day delivery. Most other online shops offer free postage over a certain amount but not here. It actually goes up with higher price items regardless of size.

Item was fine but not what I was looking for so I took it back to the store - on their website it says its an easy way to return items. I was told at the store it would have to be sent back to head office to be processed and a refund would take 7 - 10 days! Never had this before! They are quick to take your money but don't like giving it back. Won't be buying again from this website!

05 December 2012

Reply from Ellis Brigham Mountain Sports

Thanks for the feedback and apologies about the problem with the refund. Unfortuantely on this occasion you may have been given bad information by the member of staff. When an item is returned to store, the refund is processed within 24 hours. It may take a couple of days for the money to return to your account, due to the speed that banks process these transactions.



Fast delivery and great service. Very pleased with product.

Donna´s profile

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United Kingdom