Last November I was looking for appliances for a new kitchen we were fitting in January. After lots of research I felt Appliance City had all the items I was looking for. The website advised phoning for a price, which I did, and was given a 10% discount for a total order. I paid a deposit of £200 and was told I could pay the remainder when I arranged delivery.
At the end of January I called to arrange delivery, paid the deposit and my appliances were delivered within a week, on a pallet directly to the door.
During the whole preocess Appliance city kept in touch, without any pressure . It was all so easy, everything was in perfect working order, and the price I paid was considerably lower than anything else I could find.
On Tuesday this week (October), my dishwasher was flashing and wouldn't work. My husband called Appliance City on Tuesday afternoon. By Thursday morning at 10 o clock the repairman had organised an appointment, arrived and fixed my dishwasher and left !
I work as a kitchen designer for a large company and often recommend Appliance City for their prices, now I can include superb customer service in my recommendation.
In my opinion you would have to go a very long way to improve on their prices or their service - before sale and after.
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