Rob Binns´ profile

Reviews (1)


Totally useless

Ordered a item on ebay explaining that it was required urgently and could I pay extra to have item shipped 24 delivery.
The seller explained that they always use a 24 hour service which unfortunatelly turned out to be XDP.
Waited in all day waiting for my item to arrive - shock horror - no sign of it.
Waited in next day 48 hours after I ordered the item I contacted the seller. They in turn got in touch with XDP who told them that the item had been left under a bush at the front of my property earlier in the day. This is despite me being at home and leaving front door open so any delivery driver would know there was someone in. After expaining that the font of my property has no bush in front of it only a prickly bush at the side with a adjoining public pathway and in no way secure I was repeatedly told that that is where its been left.
Obviously there is no sign of parcel - which was a part for my car which I urgently need as my car is currently in bits waiting for the part on ramps which I have to rent by the day - so far XDP have cost me 4 days rental for the ramps due to loosing the parcel.

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Rob Binns
United Kingdom