We liked the range of products and the prices appear very competitive but after one week there is no sign of our order and no communication explaining why. I checked the info supplied in the order status online and the only information is: waiting shipment. At no point during the purchased it was pointed out to us that the item would take longer than usual (3 to 5 working days as per shipment information on their website) to be delivered. I tried calling the number supplied on the website today (Saturday morning) but there was only an answer machine.
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