Initially disturbed by products arriving in flimsy dented box, especially as Wok for a present. However, undamaged. Then used my new amazing scissors only to find they fell into two pieces in washing bowl! Rang customer services and assured by pleasant lady they were meant to to ease cleaning. Would have appreciated a warning though. Baking trays really wonderful. Heavy, so easy to wash. Am waiting to give son Wok on 21st Oct.
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