I was looking for a strong and suitable portiere pole for my frront door. Discovered this company after a web search. Three choices of finish and a reasonable price. I ordered it on 18th December 2012, received an email later that day to say it had been dispatched and received it the next day. Couldn't ask for better service, especially considering how near to Christmas it was. The pole is ideal for what was needed and a quality product. Easy to fix in place. Woiuld definitely recommend it.
This was easy to order, delivery quick and efficient. Unfortunately the stand that is meant to assist in lifting the cover in order to allow rain to run off kept falling over when we secured the cover. We left it off but despite this the cover is working very well.
The order process and initial delivery excellent (within 24 hrs), but disappointment on opening to discover a glass pane in the lamp broken, despite it being very well packaged. I rang the company immediately and was told that a replacement pane would be sent and delivered within 2 - 4 working days. This did not happen, I emailed on the 4th day ( a Thursday) and received a reply in less than the time suggested, which was good. I finally received the replacement on the following Monday. It was a little tricky fitting it but the lamp is now in place and we are very pleased with it. On the whole I would use this company again, but question whether the lamp was checked sufficiently before being sent out.
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