Dr-Abdul AE´s profile

Reviews (6)

Transglobal Express

Terrible don't try to send it our of EU especial to developing or underdeveloped country...

Parcel sent to a wrong destination now it stuck in the custom can't move forward or go back ....Now from 12th December 13 these are the replies I receive when ever I ask...
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I am currently awaiting some more information from the courier, unfortunately until I get this response I cannot advise any further.
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I am chasing this with UPS xxxxxxx, and will revert to you as soon as I possibly can
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Please accept my apologies for the delay in my getting back to you. UPS have advised that it is currently with customs, and have not yet responded to my escalation emails.
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As soon as I have any information I will let you know.
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When you made the original booking, you were given a selection of couriers. On this occasion you selected UPS,During the booking process, you agree that customs charges may apply if a shipment is being sent outside the EU. Customs charges can include duties, taxes, brokerage fees and disbursement fees. All of these are beyond our control. We do recommend contacting customs before shipping to check any charges which may be payable.
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Don't you have any better reply other than as soon as .....and since 12th December no Update or direction I have received....
TRANSGLOBAL DEPEND ON SUCCESSFUL RATE BUT ARE NOT PREPARED FOR A COMPLEX CASE which is the worst thing for a Company...a small issue can not be solved and it takes months......

UPS

Terrible nightmare service Please don't try

This is the third time I ship with UPS and getting the same trouble. imagine You are sending a parcel to London and UPS delivered your parcel to Scotland and then the UPS broker gives you 2 options (Scotland and Englan is U.K)

(1) it is an international parcel so you can either come to SCOTLAND pay documents hand over fees and clear the parcel yourself or
(2) Pay a broker fees equivalent twice of monthly wage and we have no idea of import and tax duty so Wait but there is no time frame as soon as we clear the parcel we will deliver it to you...
How would you feel?
Remember this information is received after a week the parcel has arrived in Transit not main destination and nor this information prior the booking,and when you complain you are told that we do not have any influence in Custom or UPS in your country so a receiver should contact UPS local...

Sending the parcel back to a sender you are told to pay more than sending cost

Terrible for a parcel which cost less than 50 pound to pay 10 x for only agency fee....

Ryan Brown found this review useful

Ebay

bias company never recommend unless you have dumped items to sell

Ebay will not care about seller why? seller can not leave feedback to their buyer (to help other seller understand the buyers)
Buyers can change their mind and if you dispute if buyers win you will not get your listing fees even if the items were not faulty.
Fees are higher and I heard now ebay own gumtree so I better shop on AMAZON..
Fees everywhere even if you decide to end the item without a bid earlier

Tesco

Great customer Service

First of all Tesco is a low price or no frill supermarket so expect no more than what you paid for
Since sold my car I only order online and when you get 3 people deliver your order then you are 100% OK because I believe someone must be learning but never ever pray for a lazy driver because you will have all your groceries covered with wine and beer and the driver will never speak to you even telling you to sign your consignment.
Overall call center customer service has always been helpful ......so 4 stars
But need to improve tesco voucher and boost service as I spent my voucher but item was not delivered and I can't use it again even though it was not used...

Cash Generator

Great product and delivery for some branches...

Purchased 15 items several times only 2 out of 15 were faulty but they sent me a courier and items collected and refunded.
Some branches are not good at all for example when I asked for a refund twice I was held on hold for over 20 minutes in two different days and incurred cost in my mobile not aware that I ran out of credit..
But overall I always get a bargain items better quality then what are listed on the shop

Currys

Poor customer service

I have been a currys and pc world customer in Bradford and Halifax for sometimes and this year alone I have spent more than 1200 on electronics and electrics.I think the level of customer service is very very poor,first you enter the shop and find no one to help, you can see staffs chatting at the rear area instead of meeting the customers,I wanted to buy a cheap tablet now is over a week I have to go and return no one seems to care,you can not try the product as Products position are very very poor,tablets not charged,fingerprints ,different products are on display and different price,customer service have no products knowledge,you ask to try and you are told is not possible,last time the staff served me and got discount he took the voucher and threw it on the ground for me not to see I did not bother as it was discount for spending over 300-500 and had no plan to spend again for the service transaction I received,poor poor poor ......very disgusting .

Dr-Abdul AE´s profile

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Dr-Abdul AE
Reviewer
1985
City of Bradford, United Kingdom

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