I received all the folders from QCS with all the policies which I thought would be individual to our practice.To my surprise some of the text in the policies did not apply to us.QCS should make sure the policies match to the individual practice prior to sending the folders.
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Thank you for your feedback. Our policies are designed to meet CQC criteria, and so the documentation that you received was all relevant to your industry. We don't provide specific packages for each organisation, although we do try to personalise the content with your assistance. If you have any further issues then please don't hesitate to contact me.
Kind regards,
Alex Page
Operations Executive
Quality Compliance Systems
alex.page@ukqcs.co.uk
0207 138 3078 option 2