I ordered several items from Cex online, which was my fist order with them. My family have shopped a lot in their stores but this was my first and LAST online order.
One of the items was a console which was extremely poorly wrapped and do not know if this even works properly as its for a present (maybe I should go and test it out).
Secondly I ordered, and paid, for two games to only receive one! I have emailed them three times to three separate addresses to no avail! Absolutely no response! Here we are on the 17/12/2013 and this was an Xmas present so I am running out of days to rectify the problem!
It is disgusting! And looking on their Facebook page I am certainly not the only one!
The customer service is appalling!!!! I did pay through Paypal so will be contacting them tomorrow.
And just to let everyone know, I do not work for any rival competitors and I am a genuine customer!
Seriously unhappy right now :(
This is the first time I have shopped with Base, I hadn't even heard of the shop and come across them whilst browsing the net for Voi stuff. I prefer to order from bigger companies when on-line shopping so when I saw that they had shops too I thought i would give them a go.
They had a good range of what I was looking for, in fact I placed two orders that day, one for me and one for my mum, for Xmas presents. There was an offer on at the time so I placed an order. Delivery was quick and prices were good. I will definitely use them again in the future!
I have ordered from Best Pet a few times now and am really please with the service that I have received. Their prices are great and delivery is very quick! If ever I need pet stuff they are the first place that I will look! Highly recommend!
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