Symon Parsley´s profile
Reviews (4)
Tile Fix Direct
Poor packaging, product arrived damaged
Despite sending a photograph of the damaged item they failed to offer any compensation blaming the courier. There was inadequate protection of the corners and edges. I had to waste time cutting off both ends of the panels.
Reply from Tile Fix Direct
Quidco.com
Quids in
I have used Quidco for many years and cannot fault their service. When I have been let down by retailers the Quidco team have always been in my corner. I have earned hundreds of pounds by just buying goods/services online via the Quidco site.
Vanilla Mart
Great price - great service
Quality vanilla pods at a fraction of the price in the supermarket. Make all my post smell lovely!
Reply from Vanilla Mart
Regards
www.VanillaMart.co.uk
FFX
Problem turned into solution
Goods were unavailable at the time but they were back-ordered for me and my carriage charge was refunded. Good customer service.
Symon Parsley´s profile
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Thank you for your feedback. We are very sorry that the product was damaged when you received it and also that your complaint was not handled in our usual manner.
We have now refunded you for the damaged board and apologise for the inconvenience caused to you.
Thanks again for your feedback.