Christian Smith´s profile

Reviews (1)

Opodo

I would not book with them again

Booked flights with Opodo for summer 2012 that involved a transfer in Madrid before handing back to the UK. When we landed in Madrid after a great holiday we were shocked to discover that our flight home had been cancelled and the airline had stopped offering this flight on that particular day all together. The customer service people showed us emails between themselves and Opodo several months ago confirming the company knew we had no flight. When I asked opodo about this they simply said a message must have gone into my junk mail and I'd missed it. We were told at the airport our only choice to get home from Madrid after Opodo had left us stranded without a flight was to pay a thousand pounds for a first class seat home! Just something to consider if you are thinking of using this company.

Christian Smith´s profile

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Christian Smith
Reviewer
1983
Sankt Anton am Arlberg, United Kingdom

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