They rang me as soon as my order was placed online to offer alternative product as the one I order was out of stock, the gentlemen on the end of the phone was able to offer me technical, advice about the product and we agreed to stick to the original order. I received another phone call when the item came in and it was delivered the next day. Brilliant.
Great service from plasticboxshop was massively let down by the really bad deliver firm, they do not deliver Saturdays nor can you select a delivery time slot ie am/pm during the week. On the order I requested the parcel be left in the shed, this did not happen. I had to drive to and collect the parcel, some 65 mile round trip, and I don't live in the middle of nowhere, 1 mile from M4 between Cardiff and Swansea.
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