Shaunni Calvert´s profile

Reviews (2)

National Accident Helpline

BRILLIANT people, and customer services.

The person who dealt with me on the phone was brilliant, they were so helpful, he explained everything to me in a way that I could understand, and I didn't need to ask any questions as he had already answered them. I'm glad I contacted them as I feel safe communicating with the person dealing with me, and when I had finished talking to him he wished me a lovely afternoon and told me he would contact me in a few days to see how I was doing and that if he needed anything else in the meantime he would contact me, I am defiantly going to recommend them to any friends or family who have been in an accident.

City Link

Worst Delivery Company Ever !!!!

This is the worst experience ive ever had of sending a parcel, OK they picked up 2 of my parcels on the day they promised (mind I did pay £19 for both NEXT DAY DELIVERY service through parcel to go.com) and 1 of the (cheapest cost) parcels was delivered on the day as planned, but the expensive item I sent (mobile phone) was scanned in at the main depot, then on the way to the delivery depot "somehow disappeared" (more likely stolen), which meant the person I sold it to, I had to refund OUT OF MY OWN EXPENSES (£150.00+7.50 POSTAGE). Even though ive opened a case with them and parcel to go.com I have received nothing yet, so thats me £157.50 at loss and someone has hold of MY phone, pathetic delivery company NEVER EVER use.
Wish I could give 0 stars

Shaunni Calvert´s profile

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Shaunni Calvert
Reviewer
1991
Stockton-on-Tees, United Kingdom

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