Thara Fields´ profile

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Mis selling Advertising Elemis Free Gift work 54.00

If you purchase two Elemis products receive a gift worth 54.00. Only there are no free gifts left. Knowing full well the customer services make me place my order and said it will be sent it doesnot show in the basket. No free gift they are out of them. Still advertising a free gift now knowingly full well they have none in stock. Very misleading! my items will be going back! The response from customer services is if we write while stocks last we can still promote it legally!! Unfortunately anyone tempted to purchase with a 54.00 free gift is being misleaded. Very poor for a big department store!

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Thara Fields
United Kingdom