I popped into phones4u today after having massive issues with the idiots in carphone warehouse. I got amazing customer service, an amazing deal & dougie, in oxford street phones4u, was funny pleasent and helped me with everything i needed! i now have a lovely new phone and he helped me do an early upgrade. will be going here again!
I went into the carphone warehouse in oxford street today due to my kindle breaking randomly overnight when it hadn't even been touched! i qued for thirty minutes, YES 30MINUTES to see someone from the geek squad. There was only 1 person serving and there were 2 people stood behind the desk talking and when i asked if someone else could come on the tills i simply got a shake of the head, no words, no apology. When i finally got served she was rude & dismissive and in no way helpful at all! Saying it was my fault and that'd id have to pay a lot of money to have it fixed. The same thing has happen to a fair few of my friends kindles and they spoke to amazon who sent them a free replacement. basically, i should have never ever bought anything with this company and won't ever ever EVER again! i was going to buy an iphone frm them as well today but due to their poor poor customer service i went to phones4u instead, who were 100% better!! they were amazing compared to carphone warehouse!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook