I have in the past purchased cellular blankets from Early's of Whitney who seem to have gone out of business.
After searching the web, I placed an order with The Wool Company for two cellular blankets by phone about the 19th Sept. I was told delivery would be abut 2-3 weeks, I paid at that time and the cost was debited to my Visa account,
Last week, as I had not received the blankets, I looked at the tracking site, where it said the blankets had been returned, so I phoned the Help desk and was told this was so, the lady could not explain why, but the cost had been credited to my account.
I did not receive a written or phone explanation, which seems customers can be left in the dark and their inconvenience does not worry The Wool Company. I replaced my order, bot not having seen the blankets I am unable to comment on satisfaction value.
Possibly, The Wool Company is using a carrier who does not deliver to Jersey, I receive a lot of parcels via
the normal postal service, L.L. Bean and Amazon, so we are not located in a badly serviced area.
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