UPDATE: I have been contacted and apologised to, then I received a lovely big bag of coffee beans through the post... Feeling satisfied that resolution was better than annoyance of the mistake. I'm now a happy customer :)
ORIGINAL REVIEW: The product arrived very well packaged and in perfect condition. This purchase would have been perfect, but I did suffer a customer services fail: A day after purchasing and expecting to received the product, the order was unexplainably cancelled. I consequently called Bella Barista, they said the relevant person to speak to was busy and they'd call me back later. They didn't. On my account, I noticed I had an option to 'reorder', after clicking this my order was shipped and delivered as expected.
While disappointing and it definitely ruined the experience, it did feel like an anomaly and will likely give these guys another chance. But not recommending yet...
I am a frequent flyer and have used many airlines recently. Norwegian is one of my favourite ways Reasonable prices without unreasonable reduction in service. New planes, friendly staff, leather seats and decent leg room. Nice simple mobile app too. Will definitely use again.
I was super sceptical before purchasing, as it the website looks dodgy and the product cheaper than competitors... including next day before 9am delivery. However, very happy to report it was an easy enough purchase, the product arrived on time, and as expected. I will buy from here again.
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