As always TCE were fast and efficient. However on this occasion we were slightly disappointed with the level of information forthcoming about flight changes (day, time, airline and airport) but suspect Red Sea Holidays didn't keep TCE involved as their negotiations were very last minute.
Was a bit sceptical about getting my order right especially measuring pupillary distance. In the end it proved to be straightforward. I ordered a pair of glasses from my optician and weirdly the two ( buy one get one free) pairs from Glasses Direct arrived the same day. Excellent service and great glasses for the price. I am delighted.
Ordered a Coffee Machine with a Groupon Voucher and delivery time was extended because of the success of the offer. Tried to get them to deliver before a planned holiday (ie to original scheduile) as machine would have been stuck outside. Their initial response missed the point and gave me a delivery time after I would have left. I wrote again and although they didn't respond (other than automated e-mail) machine arrived within two days. Really pleased with product and would use Discount Emporium again - they were clearly slightly overwhelmed but they tried to handle it pretty well.
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