There were a few extra steps for us to complete transactions (even with Paypal), but the support response was incredibly fast and efficient - we got our products in no time at all.
The prices were excellent!
I was a little ambiguous about purchasing, but was reassured by the good reviews and the professional site. I opted for 'steam code only' option for my game - it came within 30 minutes of ordering.
I'm happy to support independent game stores (they are too few and far between now), especially those with a respectable online presence.
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