Dorothyperkins

Took my money and have not a single article of clothing to show for it

Ordered a few jumpers a month ago. Money was taken out 2 days later when I received a shipping confirmation. The shipping confirmations stated I would receive my items "no later than" a specific date and the tracking number they gave me never worked. After my clothing was a couple of days late I emailed. Got a generic response so I did the next step that they told me to. I was told resubmit my info again. They couldn't help. 3 times I did this. Got nothing. So, I called customer service. They said that because my order is untraceable, there is nothing I can do but hope it comes! So, now I'm out a hundred bucks and 3 jumpers!