I was expecting a better quality item, better packaging etc. The carry case is cheap plastic, smells cheap and synthetic. The brushes aren't labelled, so I'm not sure which brush is used for what. Dissapointing....
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We are sorry to hear you were not happy with the products you purchased from us. The case is made from a leatherine, synthetic material so it is easy to keep clean. As you mentioned the brushes are not labelled but they are detailed on our website. If you are not happy with your purchase we do offer a no-fuss returns policy, details of which can be found here. http://www.crownbrush.co.uk/delivery
Regards,
Crownbrush