Matt Buhagiar´s profile

Reviews (3)


Great customer service, flawless work completed!

Went to my local autocentre (Welwyn Garden City) as I saw a competitive price for a Full Service and MOT. Managed to pick up a discount card (15% off service and 33% off MOT) so got them both for £200. Couldn't complain about the price, so took it in for the work. Dropped my car off before work and got a phonecall at around midday as requested, informing me the result of the MOT (passed with flying colours!) and what extra work was advised to be done. The man on the phone explained everything to me and we discussed the best options for my replacement tires - rather than the standard sales pitch, he told me up front what he recommended for me to do and the process I should go about with it.
Collected the car after work, had a brake switch replaced free of charge as it was under halfords warranty and paid up. I'd recommend this garage to anyone in the area, the team are genuine and helpful and clearly appreciate the returning locals.

Not entirely sure why other people have posted such poor reviews, must be down to the specific location, but I have no reservations.
Thanks guys, I appreciate everything and will be back to you due to the friendly atmosphere and top notch work completed at a fair rate.

Excellent Customer Service, Great Products!

Ordered for the first time with MyProtein last week, and had a problem with delivery (see MyHermes for their review..). Got in contact with MyProtein customer services and they replaced my order for me free of charge.

I ordered Strawberry Cream Whey Protein and some Instant Oats, along with a shaker. The protein is very nice - quite sweet flavouring but I can see myself enjoying drinking this. Much nicer with milk than water too (just like a strawberry milkshake)

I've also mixed in the instant oats (crushed oats as powder) into the shakes in order to create a higher calorie shake. A few vigorous shakes in the ingenious MyProtein shaker with the metal spring ball makes a fantastic lump free shake. Will order again, very impressed by the competitive prices and excellent products!

Will report back on the results in a few weeks.


Parcel? What parcel? Useless.

Ordered a bundle of things last week from MyProtein, and upon checking the "track parcel" on the myhermes website, it said that the delivery had been made Monday morning "to a secure location". I arrived home from work to search for the parcel, and there is no sight of it. - No 'you have missed delivery' card, asked all the neighbours (I asked them to deliver to a neighbour if I wasn't in), and was told no one had come to deliver. Searched all around the property, and no sign of the parcel.

The story continues when I tried contacting myhermes to find the whereabouts of the parcel - very rude customer services who bluntly said I had to contact the retailer instead of them, which makes no sense as the delivery company must know if a delivery has been made or not. Upon asking another question the customer services member told me to leave and closed the chat.

A week later and still no parcel, I have made the assumption that it has been stolen at some point by the courier company.
Fortunately My Protein were an excellent provider and have said they will redeliver for me, using the much more reliable DPD this time! Do not select the Myhermes option for delivery with MyProtein, pay the extra £1 and go with DPD! - just wish I'd read some of these poor reviews before I selected them.
Here's to hoping MyProtein stop using myhermes for good.

Matt Buhagiar´s profile

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Matt Buhagiar
Male, 1991
Welwyn, United Kingdom