Dave Rue´s profile

Reviews (2)

musicMagpie

fast getting your order, not so fast processing it...

The website is very easy to use, admittedly time consuming typing in the barcodes but this is somewhat unavoidable. I was surprised when a few of my unwanted items were not wanted by Music Magpie either, I didn't realise they declined certain CDs when they only charge 30p for them in the first place.
Nonetheless, 90% of my items were accepted so I placed the order with the collection service which is free so no complaints there. They collected the goods 2 days later, very efficient.
This was the point at which things slow down somewhat, I think it took over a week to receive notification my goods had been received at their warehouse, and another week to process the items. At this point I then had to re-validate my bank details for the transfer and wait a further 4 days for the payment, so quite a long time overall. I appreciate there is probably a lot of time involved in processing orders but it might be worth mentioning this somewhere at the order placement stage, it certainly looks a lot more streamlined on the TV advert!
Overall I would still recommend them as they did pay the amount initially offered which isn't always the case with similar companies.

FoneBank.com

Great service, prompt and efficient!

Made me a realistic offer for the phone which admittedly was quite old, and paid the money direct into my account within about 2 days I think. No complaints, would recommend them to friends without any qualms.

Dave Rue´s profile

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Dave Rue
Reviewer
Male, 1986
Littlehampton, United Kingdom

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