Alan Stowers´ profile

Reviews (2)

BiGDUG

good service but web site needs updating

The good were delivered promptly and taken in by a next door, Unfortunately 1 of the packages was missing but after a phone call this was quickly replaced. The web site stated that the shelves were green (although the pictures were of black shelving) and when the goods arrived they were black! another phone call confirmred that the web site was out of date.

Eurofit Direct

does not do what it says on the tin

I purchased 2 pairs of Bi-fold corner hinges and the picture on the web site clearly shows the hinges at 90 deg when closed. The hinges I recieved look exactly like the other pictures on the page but when fully bolted up the doors sit at 45 deg to each other.

18 October 2012

Reply from www.eurofitdirect.co.uk

Hi Alan, thank you for taking the time to review Eurofit Direct.

I am sorry to hear you are having issues with your bi-fold hinges, we have no record of this being raised as an issue - can i ask you call our sales team on 01482 714488. We have technical experts that will go through a couple of things over the phone to check the fitting is correct - and we can see if the products are faulty, in which case we will issue a replacement.

I hope that as a store you are happy with the quality of the product, the prices, the delivery, and (once we speak to you regarding the issue) most importantly the service.

Thank you

Gareth

Alan Stowers´ profile

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Alan Stowers
Reviewer
United Kingdom

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