I was happy with the price and free international shipping, and the communication was good. But when I went to collect the box from the post office it was empty! How on earth...? I then had to fill in a form, scan it and send it back, for which I received no confirmation. I chased two days later and have still not received a reply but I did receive a mail saying that another order has been despatched. So not disastrous but rather inconvenient and a bit perplexing that they could have managed to send me a completely empty box!
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