I only purchased a single product and was impressed with the delivery charges, the delivery time and the excellent packaging.
The item itself is perfect. Though we now have to find a space in the cupboard for it alongside our other pots and pans.
I would heartily recommend buying from pro cook online to anyone considering purchasing high quality cooking products, without the high street prices.
I was a little disappointed with the delivery time, given the delivery charge was quite high compared to your competitors. But in your favour, your products are cheaper. A similar order with delivery from a high street store was very much more expensive. Also, I was a little disappointed to learn that you choose the delivery method that suits you and the package best, instead of that which suits the customer best. I think your website should be more explicit about your delivery times and policies, I was under the impression that my was would be 7 to 10 days, but it was more like 17.
I also recommend that a full set of dimensions are provides for your door frames as I had to call you to get these after an exchange of emails.
That said, the product is of a high quality and was well packaged and I am very happy with it, though its not all installed yet.
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