I only purchased a single product and was impressed with the delivery charges, the delivery time and the excellent packaging.
The item itself is perfect. Though we now have to find a space in the cupboard for it alongside our other pots and pans.
I would heartily recommend buying from pro cook online to anyone considering purchasing high quality cooking products, without the high street prices.
I was a little disappointed with the delivery time, given the delivery charge was quite high compared to your competitors. But in your favour, your products are cheaper. A similar order with delivery from a high street store was very much more expensive. Also, I was a little disappointed to learn that you choose the delivery method that suits you and the package best, instead of that which suits the customer best. I think your website should be more explicit about your delivery times and policies, I was under the impression that my was would be 7 to 10 days, but it was more like 17.
I also recommend that a full set of dimensions are provides for your door frames as I had to call you to get these after an exchange of emails.
That said, the product is of a high quality and was well packaged and I am very happy with it, though its not all installed yet.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.