Initial approach after witnessing some other local installations by KTL of a high standard, with work crews being tidy and helpful. KL gave much valued advice to assisit with our decisions and our own job was carried out on time and on budget by very friendly and accommodating crew.
A couple of minor issues arose after some months, but KTL never flinched and although the fix took a little time we felt the delays were not unreasonable. There was no time when we felt that additional charges might be made and we were left content that we could call again at any time if any problems were to develop in the future. Rectification work was carried out in a very friendly manner, and we were always left feeling that customer satisfaction was a high priority for KTL. One learns more about a company by the way it stands by its work, and in this respect KTL performed extremely well. Would have no hesitation in recommending or calling again for future works.
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