Missguided

A MIXED REVIEW!

I placed an order with Missguided on Sunday and was advised my order qualified for free next day delivery.

My item didnt arrive the next day but I wasnt too concerned as I`d made my order on a Sunday evening so assumed it would come on the Tuesday - it didnt.

Having never used this company before I decided to do some poking around which led me onto here and I was frankly shocked by what I read and concerned that my item was never gonna show up and that I`d been had.

I emailed the company (there is no contact telephone number which is very unhelpful) and I was told my order had been dispatched yet my account status was showing that the order was still processing??????

Then on Thursday (later than stated but not as long as I`d feared after reading the comments) it arrived and I have to say that the item was lovely, fit really well and I`m very happy!

Overall I think the customer service is lacking somewhat and its difficult to contact this company but although later than advised my item did arrive in time for the occasion I wanted it for and its a nice item.

29 November 2012

Reply from Missguided

Hi Dawn,

Thank you for taking the time to write your review. I apologise if you feel it is difficult to contact us, however I am glad to hear that you love your order.

I invite you to email me at customerhelp@missguided.co.uk if you ever need further assistance.

Best Wishes,
Grace xx