I placed an order with Missguided on Sunday and was advised my order qualified for free next day delivery.
My item didnt arrive the next day but I wasnt too concerned as I`d made my order on a Sunday evening so assumed it would come on the Tuesday - it didnt.
Having never used this company before I decided to do some poking around which led me onto here and I was frankly shocked by what I read and concerned that my item was never gonna show up and that I`d been had.
I emailed the company (there is no contact telephone number which is very unhelpful) and I was told my order had been dispatched yet my account status was showing that the order was still processing??????
Then on Thursday (later than stated but not as long as I`d feared after reading the comments) it arrived and I have to say that the item was lovely, fit really well and I`m very happy!
Overall I think the customer service is lacking somewhat and its difficult to contact this company but although later than advised my item did arrive in time for the occasion I wanted it for and its a nice item.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.