• Instock items listed on the website are actually drop shipped (no chance of next day delivery)!!
• next day delivery was over 20 days late (and no refund / or even an apology)! In fact I was lied to when I phoned next day!
• email communication was non-existent!!
• telephone / customer service was shocking, rude and again they simply lied to me about my order and it's current status!@ (on more than one occasion)!!
• telephone service often unavailable / no answer!
• refund policy / several email requests simply ignored!
• company uses two addresses to run their business?
• I ordered from Kinetik Lamps NOT Digital Fusion!
• In the end, they were so shocking – I actually held onto my order, despite re-ordering from another more reputable supplier and requesting a full refund – as I simply did not trust that I would even get my money back from these jokers!! (they would not provide me with a proper return address and instead asked me again if I would keep the item)!?
• These guys (or guy) are total cowboys / should not be in business
• check them out on Duedill
• PS. My order no. was 1794!
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