Paul Batchelor´s profile

Reviews (2)

Good product let down by very flimsy toilet seat.

The close-coupled toilet was easy to fit and works perfectly. The soft-close toilet seat, however, was far too flimsy and was discarded in favour of the seat from the original toilet, which was (fortunately) still in pristine condition. I'd definitely buy this product again, the toilet itself appears to be good quality (it has a 25-year guarantee according to the marketing info, although there is no documentation to support this). I would prefer, however, to be offered a choice of toilet seats to avoid wasting money.

10 December 2012

Reply from Tradeplumbing

Good afternoon Paul,

I hope you are well.

I am sorry to hear that you are not happy with the toilet seat included with the product you have received - I have put in my calender to give you a call tomorrow morning so we can get this sorted for you.

Thank you for your positive review.

Kind Regards

TradePlumbing Customer Care

Music Matter

Great service!

Super deal and super-fast delivery

Paul Batchelor´s profile

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Paul Batchelor
United Kingdom