Mr & Mrs P Allen.´s profile

Reviews (2)


Unsatisfactory. Having paid for door over a week ago still waiting for correct size to be delivered!

Having been delivered the wrong size door last Friday at 6.30p.m having waited in all afternoon for delivery, I was amazed to find the wrong size door inside the packaging which had a label saying the CORRECT measurements!
I have had to take photo's of the labels on both the packaging and the door and send off to prove that the wrong size has been delivered. Also, I have had to use my strong tape to reseal the packaging so that the delivery company can collect and take away.
All at my expense!
As of yet, not heard from the supply company as to when they are collecting wrong size door and delivering the door that I ordered!!!
Please ignore the 1 star. Their should be minus ratings!!!

Julieand Alan Williams found this review useful

15 April 2013

Reply from

Dear Mr & Mrs P Allen,

Thank you for your feedback. I am sorry to read that the item was delivered incorrectly. Judging by your message, it appears this was a packing error at our suppliers.

Please allow me to look into your order and to contact you to resolve this issue and restore your faith in World stores.

Kind Regards

Key Retirement Solutions

A very professional team who explained well without pressurising.

Danny Grabauskas was so helpful to the point where he saved us money in the long run. He took the time to explain everything in detail so subquently if we had any queries we felt confident of his advice.
Elizabeth Moody, of Key Wills, was also brilliant as was Peter Barton, of Ashfords solicitors.
Normally, we don't bother writing reviews but in this instant we feel
the efforts deserved our time to give this review.

Mr & Mrs P Allen.´s profile

profile image of Mr & Mrs P Allen.
Mr & Mrs P Allen.
United Kingdom