I've sent quite a number of packages using myhermes over the last few months and have never had a problem. I did read a lot of negative reviews before choosing them but went ahead anyway and all has been fine. The lady that works my area (Stotfold) is ultra reliable and always collects on the chosen day, I don't have to be in I just leave my parcels in a safe place under the car port which is really handy. As the items I send are non urgent it wouldn't bother me if they were collected later as like I said I don't have to be in for collection. I will certainly continue to use them, if I need something delivering urgently I use UPS which I also fully recommend or Royal Mail.
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