I bought an iphone 4s in Glasgow apple store and traveled with it to Africa in July, when i arrived in africa i find it was locked even tho i paid it cash. when i contact Apple they asked me to return it in the shop to unlock it. i used UPS to ship it to my girlfriend in Edinburgh so she can take it to Glasgow apple store. after fixing the phone she went to post office and used Parcel force for delivery.
after two weeks waiting and calling parcel force, they confirmed in writing that my iphone 4s is lost and they asked my girlfriend to fill some claim forms. now its been two months them people playing us around everyday. why is this happening? we even took there insurance for gods sake..
any advise please people?
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