Karen Forrest´s profile

Reviews (1)

www.box.co.uk

fairly good service, great prices

Very helpful staff when I mistyped my email on registration and could not log back in to my account.

However when I placed my order I paid for delivery within 2 days, 2 days in it had not arrived so I had to phone for advice. I was told they were waiting for one item to come in from the warehouse. I complained that this meant the system had allowed me to pay for 2 day delivery on an item thatt was not actually in stock at the time. The member of staff advised me that the item should be arriving and being despatched that day, apologised and refunded the potage cost I had paid.

In summary, one small problem that I should have been advised of but overall good service. Order arrived safely 2 days later well packaged.

I had originally arrived at the site via either a KGB or Groupon offer (I forget which LOL) on a 7" tablet but on wandering through the site found a much better deal with a 10" tablet in their sale/special offers.

Karen Forrest´s profile

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Karen Forrest
Reviewer
1964
United Kingdom

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