When I became 60 a month ago I was dreading sorting out my pensions putting off doing anything about it, so wary of the "hard sell" , the pressure to sort things out and the fact that my husband has been stung with his pensions made me extremely anxious, I am still working so I wanted to do what was best with my options right now. I found Age Partnership on the internet and made speculative enquiries and it went from there. From start to finish the advice I received was balanced, informative and the high quality customer service I got from everyone I dealt with during the process was invaluable. The staff were friendly and put me at my ease, they were helpful, and knowledgable at no time did I feel an pressure to make a decision. I felt they were trained properly to deal with complete novices like myself to whom pension planning seems like a minefield of choice and confusing options and I was guided towards making my final decision where I felt confident that I understood the process and now I feel like I can make more informed decisions when my current pension kicks in in a few years time. The follow up has been amazing I felt like I had been supported and would continue to be supported all the way. Thanks Age Partnership!! 948221
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