Gilly Dean´s profile

Reviews (2)

Gearforgirls

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I am so pleased with my purchases. The Merrell fleece is wonderful - perfect fit and colour
The Triclimate jacket is just what I was looking for
Great prices and brilliant service too

eFlorist

So disappointing

The flowers I chose for Mum's 85th birthday were shown as a lovely arrangement of statuesque pink scented lilies with foliage etc presented in an elegant vase.
She received two stems, cut short to make sure that the flowers were grouped tightly together and accompanied by a sad little spray of something nondescript and some green leaves that contributed nothing. They were balanced in a vase far too big for the height of the arrangement. There was a raggy-looking pink bow (very cheap looking) round the top of the vase.
Really not value for money and didn't even look pretty. I should have waited and taken lovely supermarket flowers when I saw her yesterday but had thought it would be nice for something to arrive on the day.
Such a shame.

24 October 2012

Reply from eFlorist

Dear Gilly,

Clearly, this is not the service we expect to provide and we are pleased to see this issue has been discussed with our customer service team.

Please accept our sincere apologies.

Kind regards,
eFlorist

Gilly Dean´s profile

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Gilly Dean
Reviewer
United Kingdom

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