Bought a laptop and took it back within 2 hours because the space bar was not working. The technical person and manager Sam told me that this is the way it works and the will not be able to change it as it was normal. Never ever buy anything from that store. Went and got a second openion from another PCM world in lakeside and the technician immidiatly confirmed the fault and chafed it around. So pc world becton wasted 2 hours of my time and 30 miles worth of petrol for a fault they could have easily sorted. The customer service number was a little useless who initially agreed with me then transferred me over to tv support and then the other guy told me to take it back to the store!!!!! And gave me a ref: Cc0001897390. Still waiting For some feedback. The guys at lakeside also had the same openion of the becton store. Truly awful experience and will avoid them in future.
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