Booked a parcel collection on Monday night, but by Wednesday afternoon still no show and parcel was still at my home. I checked the tracking number I was given and it clearly stated the parcel had already been collected and was at their Newton Abbot depot! Finally managed to call and was told it was too late to book a collection that day so would have to wait a further 2 days. No contact method available WHATSOEVER any day after 5.00pm and the number given to ring was a chargeable number too. A well rehearsed apology was given, but I wasted 2 days waiting in for the collection and the recipient was none too pleased either when they had to wait nearly a week for a supposed 2 day service. Will NEVER use them again!
Nick Lloyd found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.