Misco

Warning... Prices can change AFTER your credit card details are entered

Though I have found Misco to be OK in the past, though not as efficient as Amazon, I recently purchased a laptop on Misco that was listed at a certain price and quoted as In Stock.

The day after my order - that's AFTER you are through the checkout process including authorisation against your bank, I was contacted and advised that the offer was no longer available and the price of my product had increased by 25%, if I still wanted it. Misco terms and conditions and fine print allow them to do this even after it appears you are entering into a contract to purchase at the listed price. Regardless of whether this is bordering on false advertising, it's simply terrible customer service and means that you can't trust the accuracy of prices listed when comparing against other companies and websites.

BE WARNED. Though you can cancel the order, if you make a decision to go with Misco over another supplier, and they subsequently refuse to continue with the sale at the price listed, you're back to square one, and you may have missed out on other deals.

Throughout the process I also found the customer service agent condascending and unable to accept that this was terrible for consumer confidence. If (as they claim) this happens infrequently, then is it such a big issue to honour the stated prices in the few cases it does and thus provide a more reliable service?