Benjie Dyche´s profile

Reviews (1)

DPD UK

Useless

I wouldn't trust this company to deliver an email for me. First time the driver couldn't find the address (even though its a huge commercial signposted property) On the second attempt they sent me a text message saying what time delivery will be, but low and behold no parcel. I even saw a DPD van drive past at approx 15:30 which is when they claim to have attempted delivery. They then claim they could not make contact, yet my mobile has been switched on and working all day. Complete waste of time.

01 November 2012

Reply from DPD UK

Hi Benjie,

I'm really sorry that this has happened, did you manage to get your parcel? Our socialmedia@dpd.co.uk email account is a really useful way to contact us and let us know of any problems with deliveries, and we will try to get problems sorted out as soon as we can. Just let us know your consignment number and a contact phone number and we will get back to you as soon as we can.

Thanks, Richard.

Benjie Dyche´s profile

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Benjie Dyche
Reviewer
1983
Oxford, United Kingdom

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