Carol Mackney´s profile

Reviews (2)

Wallpaperdirect

What a service!!!

I had purchased my feature wall wallpaper, but the major DIY chain had discountinued the sale of the co-ordinating paper which I found infuriating. After searching the web for my choice of paper I chose Wallpaperdirect. The website was very easy to use and showed an example of a papered room and a gave a good description of the paper. The delivery charge and delivery times were very reasonable. I received my goods within 48 hours, well packed and with a text to advise me of a 1 hour time slot so that I didn't have to waste time hanging around for the delivery man. A brilliant service and I will definately use them again as the wallpaper was £4 a roll cheaper than the major DIY store. Wish I'd found them before I'd bought the feature paper!!!!

ACHICA

Good but could be better

I have bought a lot of products from a variety of Achica promotions. The savings are substantial and offer a wide choice of products. I enjoy browsing the promotions on a daily basis and often see things that I may not otherwise consider ( household/garden products as an example).
What could be better is a vast improvement in shortening the delivery times and monitoring of customer orders to ensure that products ordered and charged for are actually delivered.
My experience recently is that on 3-4 occasions I have ordered goods which I have been charged for and when I am checking my account to see what orders I have outstanding, have to chase Achica for an update on the delivery and then been told that the items cannot be supplied and I have been given a refund. This has lead to disappointment especially when the items have been ordered in advance of birthday and christmas presents.

Carol Mackney´s profile

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Carol Mackney
Reviewer
United Kingdom

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