Simply Electronics Ltd.

AVOID where's my money

Odered a camera which stated was in stock, only to find out that item was not in stock. Cancelled immediately and over two weeks later are still waiting on my money back. Contacting my bank today regarding this payment. Phoning the company is futile as you have lenghty waits on the phone. The first person I got through to hung up on me, the second person informed me that as a big company it often took longer to refund money, surely a big company should be more efficient not less. When phoning, call their landline number 0115 871 4466. Avoid this company.
3 weeks on still no refund, despite them saying money was refunded 26th October, it wasn't refunded to my account, so WHERE'S MY MONEY

Sharon Askew found this review useful