Elinor Deldonno´s profile

Reviews (1)

DPD UK

dpd Dont Promise Delivery

Had a supposed delivery today. When confronted by a mailbox for letters the delivery guy did not think to knock on the house door, just posted the no one in delivery note. I don't live in the f**king mail box you moron, why not knock at the house?? That's a morning of my life I wont get back.
Anyone ever managed to speak to customer services?? Don't waste your time, you will be drawn into an alternate universe of infinitely rcosndinf recorded loops. Dpd has no customer service, least not in this plain of existence.

Julia Mould found this review useful

01 November 2012

Reply from DPD UK

Hi Elinor,

I'm sorry that we've had trouble with delivering your parcel, but if you want to get in touch with our customer services team I advise that you contact us via email (socialmedia@dpd.co.uk) or on our Twitter or Facebook accounts to let us know your consignment number and contact phone number, and then we will call you back as soon as we can, meaning you don't have to wait on hold for an operative to become available.

Thanks, Richard.

Elinor Deldonno´s profile

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Elinor Deldonno
Reviewer
1982
United Kingdom

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