Whilst my order was despatched from Whisky Online promptly, the couriers they use (APC Overnight) are fricking useless. After they were unable to deliver to my house they left a card with no useful information on it. We called the number and spoke to someone very rude and for whom the words "Customer Service" were unknown. When I went to their collection depot I didn't get a "Hello" or any acknowledgement of my presence at all - the gormless ape in charge was otherwise engaged on the phone and after barking some orders at one of his colleagues I eventually got my parcel. Whisky Online is great but APC Couriers should be hung up and shot. My only consolation was that driving home from their depot I saw one of their vans had crashed into the central reservation - who says that there is no such thing as karma.....
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